You can either tap on an app below to manage its icloud storage or you can purchase more icloud storage space by tapping upgrade.
Icloud unable to load storage info iphone 11.
Go to settings your name then tap icloud.
When you delete a backup it also turns off icloud backup for your iphone ipad or ipod touch.
Input your apple id password.
For ios 11 and below go to settings general restrictions temporarily turn off all restrictions and then check to see if icloud is now working also check settings general restrictions accounts near the bottom and set this to allow changes.
Tap manage storage backups.
Tap the name of the device whose backup you d like to delete.
Sometimes you would find the icloud storage information could be view after you sign in icloud again.
Sign out into your icloud account.
In this situation you can try to reset network settings on your iphone.
Go to settings your name icloud manage storage backups.
Sign out of and back into your icloud account.
Tap the device you re using.
On ios 11 or later and ipados.
Go back to settings and click the itunes app store.
Once you ve ensured you have enough icloud storage try backing up your iphone again by following the steps above.
Input your apple id credential info including your apple id and password.
To manage your icloud storage tap on manage storage.
Go to iphone settings your name scroll down the screen and select sign out.
When icloud is unable to load storage information you could sign out of icloud select keep files on iphone and then sign in again.
Swipe down and tap sign out.
There are chances that the problem of icloud unable to load storage info was caused by some network errors.