This model for organizing the human resource function was developed by the influential us academic david ulrich.
Hr three legged stool model.
Shared services usually a centralised service group that handles routine transactional services across the organisation for example recruitment administration payroll absence monitoring hr template generation and advice on simpler employee relations.
These companies work to enable a strategic hrbp role by way of hr shared services and at times coes handling the more tactical hr work.
Fortunately there is much less of this around now than there used to be.
One company has a fourth group in the model called.
His three legged stool model which advocated the use of shared services business partnering and centres of excellence was a good idea at the time but in 2018 it s not a good idea because the world has changed.
Ulrich has also reviewed and further developed his own theories on this issue in subsequent work2.
Shared service activities should be concentrated in a call centre with supporting intranet to provide administrative and basic support functions to the.
The second model and one that is increasingly gaining traction is ulrich s three legged stool model of hr service delivery which involves three crucial strands hr business partners hr centres of expertise and shared hr services.
Many hr transformations over the past 20 years have been informed by the archetypal ulrich model consisting of centres of expertise service centres and embedded business partners.
Ulrich suggested that in large organizations the previously integrated hr function should be divided into three segments.
A handful of companies have implemented the three legged stool model with notable nuances.
Often shared services are seen as part of ulrich s three legged model supporting strategic business partners and centres of expertise in hr.
Implemented the three legged stool model.
Three legged stool model where hr is split between three areas of expertise.
Much has changed since his iconic work in the 1990s he added.
A business partner in this case is a senior hr professional.
The emerging new model incorporates teams communities and networks and looks distinctly different to ulrich s three legged stool.
The shared service model can help businesses reduce costs avoid duplication of effort and allow a greater focus on hr strategy.
Commonly cited benefits include a greater ability for hr to be strategic.