The computer display or touchscreen is not working as expected.
Hp laptop touch screen not working windows 10.
Fix and resolve windows 10 update issue on hp computer or printer.
Since driver reinstallation fixes a lot of issues see if the windows 10 touch screen nor working problem is fixed or not.
Perhaps it was an upgrade pop up she accepted.
If the touch screen still does not work go to using microsoft system restore windows 10 8 for steps to restore the system.
Hp notebook pcs computer starts but screen remains blank windows 10 8 this document is for hp and compaq notebook computers with windows 10 or windows 8.
Hp notebook pcs touch screen issues windows 10 if component tests is not an option in step four of that document use the testing for hardware failures document hp notebook pcs testing for hardware failures windows 10 i look forward to your reply with the results.
My niece s laptop some how some way got upgraded from windows 8 to windows 10 a couple of weeks ago.
Windows 10 and windows 8 are both designed to work well with touchscreens and a lot of windows laptops 2 in 1 devices and tablets come with touchscreens built right in.
Typically your laptop manufacturer will calibrate the windows 10 touch screen to work properly on your system.
Connect with hp support faster manage all of your devices in one place view warranty information and more.
Use this document to resolve an issue when the screen remains blank after turning on the computer.
Recalibrate windows 10 touch screen.
I ve disabled enabled the hid touchscreen from device manager but it didn t work.
So these are the steps that helped me solve this issue.
Official hp support page for solving problems with hp personal computers pcs and laptops after windows 10 updates or upgrading to windows 10.
However some times your touch screen s calibration might go haywire.
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The touchscreen is usually enabled right out of the box but if it isn t you can enable it yourself without too much trouble.
The touchscreen is not responding to touch or is.
Contact hp customer support if the steps above did not work you might need to service your computer.